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Case Overview

yacht name
Mediterranean Queen
MediterraneanQueen
yacht LOA
65 m
steel-aluminum composite structure
Service Type
charter & cruising
private custom itinerary
Service Region
Mediterranean
12 Countries / 24 Ports
Client Background
European family business
private vacation+business reception
Service Year
2023
July–August voyage
Team Size
28 Guests
incl. 6 professional guides
Key Highlights
Michelin chef+diving instructor
satisfaction rate100%

Client Requirements & Project Background

Deeply understand client needs, deliver bespoke solutions

📋 Project Background

The client, a distinguished European family enterprise, planned a 30-day immersive Mediterranean itinerary spanning France, Italy, Greece, Spain, and additional 12 countries, encompassing business hospitality, family reunions, water sports, and more.

🎯 Core Requirements

  • 65-meter-plus superyacht accommodating up to 22 guests and28 service staff
  • Michelin-starred chef providing fully customized multi-national cuisine
  • Private dive instructors and water sports team supporting deep-sea exploration
  • Multilingual concierge team (English, /FR/IT/DE/Western languages) with barrier-free communication
  • 12 countries24 berthing coordination and curated shore excursions across multiple ports
  • Full medical safety assurance with an onboard physician
  • High-spec security and privacy protection, optimized for business hospitality

⚠️ Project Challenges

  • 12 Countries / 24 berthing reservations and immigration clearance across multiple countries
  • 30-day ultra-long-range provisioning and energy logistics
  • Multi-national gourmet ingredient sourcing and cold-chain logistics
  • Peak-season Mediterranean port availability competition
  • Flexible deployment for business hospitality scenarios and VIPProtection

end-to-end service breakdown

Transparent display, giving clients complete peace of mind

1

preliminary solution customization

  • In-depth needs consultation and itinerary scenario mapping
  • 12 Countries24-port route planning and berthing reservations
  • Yacht selection and crew team assembly
  • Multilingual concierge team deployment
  • Provisioning procurement and replenishment planning
2

yacht preparation phase

  • 65-meter superyacht preparation and meticulous detailing
  • Michelin-starred chef brigade on board
  • Diving and water sports equipment configuration
  • Medical support system deployment
  • Security and privacy protection protocol deployment
3

cruise execution phase

  • 30-day full journey24-hour butler service
  • Daily berthing coordination and shore excursions
  • Multi-national gourmet menu design and banquet orchestration
  • Dive instructor full-journey accompaniment and guidance
  • Flexible deployment for business hospitality scenarios
4

closing & feedback

  • Post-voyage guest satisfaction survey
  • Full inventory reconciliation and secure item return
  • Voyage data aggregation and optimization recommendations
  • Client relationship stewardship and ongoing aftercare
5

compliance & insurance

  • 12-country immigration documentation and archival
  • Yacht voyage logbook maintenance and annual compliance audit
  • Full liability and special-risk insurance claims processing
  • Business event regulatory compliance review
6

value-added services

  • Voyage photography and documentary film production
  • Destination gastronomy and immersive cultural experiences
  • VIPPersonalized guest keepsake and memento curation
  • Future route planning and loyalty benefits program

Live Scenes &Service Details

Immersive visuals, witness every extraordinary moment

Mediterranean Queen — Full Overview
Santorini, Greece
Amalfi, Italy
FranceCôte d'Azur
Michelin custom dinner
private diving activities
business reception setting
sunset at sea

core service highlights

Differentiated capabilities — Creating one-of-a-kind maritime journeys

👨‍🍳 Michelin chef team

A Michelin two-star chef brigade providing bespoke French, Italian, Spanish, Greek, and multi-national cuisine. Supports private banquets, business hospitality, themed gala dinners, and more.

🤿 private diving instructor

Equipped2 PADICertified dive instructors offering end-to-end services from beginner discovery dives to advanced certification. Supports deep-sea exploration, underwater photography, wreck diving, and specialty excursions.

🌐 multilingual concierge team

28-person service team fluent in English, /FR/IT/DE/ES/ZH — 6 languages, ensuring seamless communication throughout. Supports shore excursions, business hospitality, VIPprotection and other scenarios。

🏥 medical safety assurance

An onboard general practitioner and emergency medical equipment enable routine diagnosis and urgent medical evacuation.12 Countries / 24 ports all have partnered medical facilities.

🛡️ security & privacy protection

Professional security detail on board, supporting VIPprotection, privacy zoning, and information encryption. Independent zone management available for business reception scenarios.

⚓ 12-country one-stop berthing coordination

30 days completion12 Countries24-port berthing reservations, immigration clearance, and provisioning—all maintained during peak Mediterranean summer season with a 100% docking success rate。

Client Feedback & Results

Real data, testimony to our service value

100%
service satisfaction rate
12
countries visited
0
KeySafety Incidents
24
ports of call

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